[Styline] Customer Relationship Officer, Opening – Spring 2019 (Full-time)

Do you want to be part of our CUSTOMER Journey?

Are you ENERGETIC, Positive Thinker and SMART? You have Fast Learning Curve and are Good in Communication? Are you a People Person and want to go a long way in your career?

You just finished graduation and you are thinking of doing some job that is challenging and fun? Want to be part of a super professional experience in a very friendly environment?

Are you ready to take ownership of customers issues and create engaging customer-base?

Then this is the opportunity for you!

Read the value and mission of Styline here.

How to Apply

Please fill up the form – https://goo.gl/forms/ii4Y99DEe26QjjwU2

Work Hours

  • Full-time – 8 hours/day, 6 days/week.

Customer Relation is part of our Sales team. So if you perform, this is an opportunity to go a long way!

Responsibilities

  • Communicate with customers in social media, phone and live chat.
  • Suggest product and service related information to convert visitors into customers.
  • Achieve daily sales target of serving the customers and lead generation.
  • Build strong, targeted relationship with regular customers and understand their needs.
  • Coordinate with fulfillment team to solve delivery and payment related concern from customer’s side.
  • Report different type of complaints from customers, explain best possible solution, expedite corrections and adjustment.
  • Follow-up, follow-up and again follow-up.

Requirements

  • Cool temperament, experience to handle unexpected, unfavorable and unfriendly situation.
  • Fast typing ability in desktop/laptop (35 words/minute).
  • Good writing and verbal skill in English and Bangla.
  • Must be strictly discipline-oriented.
  • Must able to handle computer, internet, facebook, google doc and dropbox.
  • Ability to work under pressure.
  • Able to handle multiple tasks at the same time.

If you are a fast learner, probably you could be a good fit even if you don’t have experience.

What You can Expect

  • A competitive salary. 12000-14000 BDT Monthly. Evaluation in every 6 months!
  • First-hand experience how an online business is growing and building its customer journey.
  • Opportunity to grow your skill and creativity in a dynamic and friendly office environment in our super dynamic Sales team.
  • Part of a regional expansion with the brand “Bangladesh-based“.

Reports to: Reporting Manager, Sales Team.

Job Location: Dhanmondi, Dhaka.

Possible Joining: Immediately.

Vacancy – 3 full-timer.

How to Apply

Please fill up the form – https://goo.gl/forms/ii4Y99DEe26QjjwU2


Learn to more about Styline? Read below.

A Culture we Believe in

It’s all about building a startup from the scratch. We need passion and hard-work. For last 4 years, we have grown from nothing to a stable company that delivers modesty among young people, and now we are adding new product lines. If you are a tech savvy, interested enough to set your career path into e-commerce and ready to walk extra mile to excel in what you are doing, then we are looking for you.

Styline is the first modest lifestyle based e-commerce in Bangladesh market. Want to know more about Styline and what we take pride in? Check this link.

Read the value and mission of Styline here.

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